Lifecycle Advantage Identity Services Engine (ISE) Adopt Campaign Objectives

Primary objective: Make sure our customers are USING and REALIZING VALUE from their ISE purchase.

This digital journey will help us:

Scale customer engagement coverage

Accelerate adoption to establish loyalty

Increase customer health

Ensure renewals

Next

Target Customers

All ISE a-la-carte customers

Best Contact mapping model

Next

Lifecycle Advantage Partner Customization

Co-branded: Yes

Partner supplied contacts: Yes

Partner value statement: Yes

Partner phone number: Available in FY19. Default phone number will route to the Digital Success Manager team, unless partner specifies otherwise.

Digital Journey

Please click through the buttons below to explore the Digital Journey.

Welcome

Desired Action: Encourage contact to access self-help resources such as getting started guides and expert communities.

Get quick guided ISE setup training - on your schedule
Cisco ISE Cisco ISE: Get Quick Guided Setup Training - On Your Schedule
Hi Professional,

Make the most of your ISE subscription - take advantage of all the expert tips and insights available to help you get the most value out of your investment.
Getting Started Guide
If you’re looking to set up ISE, check out our Getting Started Guide which contains a mix of helpful videos, tech guides and training courses.
ISE Community
Join our active ISE Community today to access 2,500+ discussions, 250+ documents and connect with 500+ peers and experts.
We’re here if you need help!
Your ISE Customer Success Team
YouTube Twitter
Contact us
You have received this email as a customer of Cisco Identity Services Engine (ISE).

Deployment

Desired Action: Encourage contact to learn about setting up ISE through bitesize videos.

Deployment email is triggered two weeks after Welcome touch is sent.

Get more from ISE in under 5 minutes with these demo videos.
Cisco ISE Cisco ISE:
Deployment Video Guides
Hi Professional,

Set up our most popular ISE services in less than 5 minutes. Check out these short, easy-to-follow demo videos from Tim Abbot, our ISE Technical Engineer.
Video Guest access. Watch Now.
Video Visibility and compliance. Watch Now.
Video EasyConnect. Watch Now.
Video BYOD. Watch Now.
Video DNA Center. Watch Now.
Idea Join our ISE Community today to access 2,500+ discussions, 250+ documents and connect with 500+ peers and experts.
We’re here if you need help!
Your ISE Customer Success Team
YouTube Twitter
Contact us
You have received this email as a customer of Cisco Identity Services Engine (ISE).

Feature Education

Desired Action: Encourage contact to learn about use management in a wired and wireless environment, plus understanding policy management.

Feature Education email is triggered two weeks after Deployment touch is sent.

Learn how to use more features in ISE with these expert videos.
Cisco ISE Cisco ISE:
Feature Demos
Hi Professional,

Ready to dig into ISE? Check out our expert-created content and resources to help you utilize your ISE features:
Video ISE Wired demo featuring fundamentals, passive identity, MAB, profiling, and wired 802.1X
Video ISE Wireless demo featuring benefits, fundamentals, wireless 802.1X, guest, social login, and BYOD
Video ISE Group-based Policy demo featuring TrustSec benefits and fundamentals
Idea Join our ISE Community today to access 2,500+ discussions, 250+ documents and connect with 500+ peers and experts.
We’re here if you need help!
Your ISE Customer Success Team
YouTube Twitter
Contact us
You have received this email as a customer of Cisco Identity Services Engine (ISE).

Renewal

Emails triggered at 120, 90, 60, 30, and 0 days to expiration, with a final email triggered at -30 days past expiration for qualified customers.
Security Coverage
It's time to renew your Cisco security license. It takes just a minute to get started.
833-800-3667 Contact us
We’d like to inform you that your security license(s) expires soon. Let us help continue your protection and renew your license before your organization becomes more vulnerable to attacks.
Your contract details:
Service Type Contract Number Expiration Date
ISE 132456789 09/07/2018
Our comprehensive portfolio of security products and services helps you gain clear visibility across your environment, proactively detect and remediate attacks, simplify management, and reduce total cost of ownership. Now is also a good time to install any outstanding software updates to ensure you have the latest security protections.
Need more information? To review contract details, contact your Cisco partner.
Thank you for your continued business.
P.S. Based on your current security architecture, we recommend asking your partner about these Cisco Security products:
AnyConnect Cisco Umbrella Email Security
If you don’t handle Cisco security renewals for your organization, please forward this message to the appropriate party. If you have already renewed your contract or have received this notice in error, please disregard this message.