Capabilities:

IGNW is a Cisco Digital Solutions Integrator Partner focused on Hybrid IT Transformation, Full stack DevOps, Programmable Infrastructure, Orchestration & IT Automation services.  IGNW offers these “Practice as a Service” to the Cisco Partner ecosystem, and pulls through advanced Cisco “software defined” solutions plus Cisco Partner services into the customer’s CI/CD Pipeline, Public Cloud, Automation, DevOps and Hybrid IT initiatives.

  • HQ: 1 Centerpointe Drive, Suite 190, Lake Oswego, OR 97035
  • Geo Coverage: National
  • Verticals: Healthcare, Tech, Manufacturing & State and local government
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Client:

Creating actionable digital strategies to increase opportunities

Reseller/Partner:

IGNW

Process/Results:

Shifting the Sales Conversation from IT to Business
Cisco Digital Solutions Integrator (DSI) IGNW helps Cisco and partners be more relevant in pervasive automation, DevOps, and hybrid IT by changing the client conversation from one that’s technology focused to one that emphasizes the value of those technologies and how they drive business objectives.

By focusing on business outcomes, IGNW helps expand partners’ reach into new areas and uncover bigger opportunities. IGNW accomplishes this by including additional Cisco products, software, and services that harness the differentiation of Cisco engineering combined with the flexibility of contemporary, open-source toolsets, such as Docker, Kubernetes, HashiCorp, Puppet, Ansible, Jenkins, and the pervasiveness of public cloud PaaS/IaaS providers.

Fact:

IGNW provides solutions for the healthcare, tech, manufacturing, and state and local government verticals

Cisco and partner revenue: More than $12 million. IGNW has influenced Cisco and partner digital opportunities valued at more than $12 million.

Creating an Actionable Digital Strategy
Businesses today require a digital strategy to achieve their most important objectives. IGNW enables partners and clients to create that strategy and make it actionable to achieve their technical, operational, and financial outcomes in both hybrid IT and DevOps. IGNW demonstrates these outcomes by utilizing its full stack automation, orchestration, and DevOps practices, and incorporating Cisco software and solutions into the continuous integration and delivery pipeline and hybrid IT strategy.

Showing clients how Cisco technologies enable digital strategies is key to success and can result in net-new or increased opportunities for Cisco and Cisco partners.

 

The Cisco Solutions IGNW Helps Influence and Implement as Part of a Digital Strategy

  • Cisco ACI
  • Cisco APIC/APIC-EM
  • Cisco Catalyst 9000 Series Switches/DNA
  • Cisco Tetration
  • Cisco CloudCenter
  • Cisco/Viptela
  • Cisco cloud security portfolio
  • Cisco Umbrella/OpenDNS
  • Cisco UCS Director
  • Cisco AppDynamics
  • Cisco Spark
  • Cisco Meraki
  • Cisco UCS Converged Infrastructure and HyperFlex
  • Docker Enterprise Edition on Cisco UCS

 

Opportunities IGNW has Influenced to Date

  • $750K Cisco ACI deal sold to large manufacturing company with global Cisco VAR
  • $1M+ Cisco ACI deal in play at large healthcare organization with national Cisco VAR
  • $300K Cisco CloudCenter deal in play at large electric utility with Cisco national partner
  • $1M+ Cisco ACI influence at large electric utility national with Cisco partner
  • Cisco Tetration demonstrations and pilots included as part of the DSI workshop sales motion
  • Cisco HyperFlex pilots as part of the DSI workshop sales motion
  • Cisco APIC-EM adoption and API integrations with other contemporary tools for a university to enable advanced automations with national Cisco partner
  • Custom software solution to integrate Cisco UCS Blade and UCS standalone into open-source network management toolset
  • Custom Cisco Unified Communications and Spark automation for large manufacturer
  • Dev/Ops workshop integrating Cisco tools into CI/CD pipeline at a large university with national Cisco partner

 

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Client:

Data visualization software provider

Reseller/Partner:

IGNW develops software adapter to displace competitor hardware

Process/Results:

Compatibility alters client’s first choice
When this global software provider examined its options for new servers, Cisco Unified Computing System (Cisco UCS) was the preferred choice. After all, there was a lot to like about Cisco UCS performance and the lower cost per workload. This was a major win for the Cisco account team in what was previously a Dell environment.

Fact:

More than 70,000 global customer accounts

Cisco revenue: 2.6 million

However, during the first phase of implementation, a technical issue threatened to derail the entire deal.

The client had chosen Zabbix for its network and IT monitoring solution—and Zabbix did not support Cisco UCS. Altering this monitoring strategy was non-negotiable. Dell quickly took advantage of the incompatibility to re-establish its position with the client.

 

Leveraging the DSI Program and one of its partners
The Cisco account team wasn’t about to let the client live with a lesser server solution. They reached out to the Cisco DSI Program team to explore ways to address the technical issue. IGNW was identified as the best candidate.

IGNW, with its lengthy history of solving complex IT challenges, proposed developing a custom Zabbix software adapter that integrated with Cisco UCS Manager and Cisco UCS Director. The client would retain full management functionality of Zabbix, and still gain all the technical and performance advantages of Cisco UCS. Development funding from the Cisco DSI Program helped ensure the project and ultimately secure the server business.

 

Deepening the client relationship
Shortly after deploying the adapter, the client asked IGNW and Cisco to conduct a Programmability Workshop to help them optimize their Cisco networking and voice solutions. In four days of collaborating with 14 of the client’s engineers, Cisco and IGNW helped shore up the IT automation strategy and showed them how to gain more from their solutions by altering how they consumed Cisco Open APIs.

Through the deeper engagement with the client’s IT team, new opportunities were soon uncovered, such as adding custom features and capabilities to voice and collaboration solutions. Other projects now in discussion will further expand the Cisco footprint across the client’s enterprise.

Today, the Cisco team is working with IGNW to replicate this win at other accounts. The Cisco team frequently invites IGNW to meet with clients facing similar technical hurdles or customization needs.

 

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