Process/Results:
Investments in reengineering IT infrastructure yields successful results
Heralded nationally as the Modern Healthcare Center of Tomorrow by Healthcare Informatics, VertitechIT architected and engineered the three-year transformation of the client’s IT network around a three-node, hyper-converged infrastructure. The company’s unique holistic strategy saved the client an estimated $3.5 million and laid a stable, yet flexible, foundation for future growth.
Increased operational efficiency
The VertitechIT philosophy breaks IT infrastructure into easily identified layers, allowing executives to easily determine costs and implementation timeframes, while permitting IT technical staff to analyze the ramifications of selecting certain products, taking into account upstream and downstream effect on the network. The result is a break-down of traditional employee silos, greater operational efficiency, long term cost effectiveness, monetization of assets, and effortless disaster recovery.
Fact:
12K 
+1M 
+1M The client is one of New England’s largest healthcare systems with 12,000 employees treating more than 1 million patients every year.
Cisco revenue: $6MM over three years for hardware and services.
For Cisco, the strategy makes it easy to see where specific products fit into the overall network plan and are integrated at the appropriate time and place. This project has made extensive use of Cisco UCS, Nexus, and ONS products.
Client:
One of the nation’s top hospitals
Reseller/Partner:
A Xentaurs partner owns the relationship with the client and teamed with Xentaurs to elevate the customer conversation around business-level requirements. The partner also acted as the technology reseller.
Process/Results:
With a focus on high-quality patient care, a refresh was needed
This client’s IT needs aren’t just items to check off on a list. Meeting them means the difference between good or bad patient experiences. When its data center infrastructure could no longer provide the flexibility, stability, and uptime required for high-quality patient care, a full data center refresh was deemed essential.
Fact:
Top since 2010
The client’s medical center has been ranked as one of the nation’s top hospitals by U.S. News & World Report continuously since 2010.
Cisco revenue: $2M
A business-level discussion instead of product-point comparison
To address all of the client’s needs, Xentaurs elevated the conversation with a workshop that focused on desired business outcomes and technical and governmental requirements, rather than product specs and price points.
Two outcomes were identified as absolute necessities: future-proofing of the infrastructure and avoiding vendor lock-in.
The recommendation was a data center refresh with an automation strategy and the adoption of Cisco ACI, Cisco Nexus 9000 Series Switches, and Cisco ASA Firewalls.
Some unexpected competition
Before the opportunity could close, however, Xentaurs faced an unforeseen obstacle: HPE tried to drastically undercut the sale. Xentaurs again elevated the conversation to focus on which solutions would best fit the client’s business, technical, and governmental requirements, rather than do a price and product comparison. Again, the conclusion showed that Cisco solutions were the best option.
Successful rollout leads to future opportunities
Xentaurs worked with the client over the course of six months to ensure a successful solution deployment and still engages regularly to ensure satisfaction. With its new, flexible infrastructure and ability to implement automation, the client anticipates much lower operational costs in the near future.
The next discussion with the client is about future initiatives that include adoption of Cisco CloudCenter, Tetration Analytics, and AppDynamics.